Give Customers Secure Self-Service Access
Customer Portal
HYP ERP Customer Portal gives customers a secure self-service environment to interact with sales, delivery, billing, service, and account-related processes.
Instead of managing customer communication through scattered emails, calls, messages, and manual follow-up, businesses can give customers controlled access to submit inquiries, review quotations and orders, track delivery notes, view invoices, check balances, submit complaints, raise return requests, request credit memos, and update profile information.
This helps reduce repeated manual follow-up while keeping customer-facing activity connected with sales, finance, delivery, service, and reporting inside HYP ERP.
What is HYP ERP Customer Portal?
HYP ERP Customer Portal is a customer-facing self-service solution that helps customers interact with your business through a structured online experience connected with HYP ERP sales, delivery, billing, finance, service, and reporting processes.
- Gives customers controlled access to their transactions and requests
- Reduces repeated manual follow-up across sales, finance, and support
- Connects customer activity with ERP records and internal workflows
- Improves transparency for orders, invoices, balances, and service cases
HYP ERP
Core Customer Portal Capabilities
HYP ERP Customer Portal connects customer inquiries, quotations, orders, delivery notes, invoices, balances, complaints, return requests, credit memo requests, service requests, and profile information into one secure self-service environment.
Short Tab Title Detailed Title
Inquiries Sales Inquiries and Quotations
Orders Orders and Delivery Visibility
Billing Invoices, Returns, and Due Amounts
Statements Outstanding Transactions and Accounting Statement
Service Complaints and Service Requests
Returns Return and Credit Memo Requests
Profile Customer Profile Management
Sales Inquiries and Quotations
Customers can submit sales inquiries and review sales quotations through the portal, helping businesses capture customer demand in a structured way while giving customers clearer visibility over quotation-related communication and follow-up.
Orders and Delivery Visibility
Customers can view job orders, sales orders, and delivery notes connected to their account, improving transparency across the order-to-delivery process and reducing repeated requests for status updates from internal teams.
Invoices, Returns, and Due Amounts
Give customers access to invoices, returns, due invoices, and related billing information, helping them understand what has been invoiced, what remains due, and what financial follow-up may be required.
Outstanding Transactions and Accounting Statement
Customers can review outstanding transactions and accounting statements through the portal, giving them clearer visibility into balances, debit and credit movements, account activity, and transaction history from one secure location.
Complaints and Service Requests
Customers can submit complaints and service requests directly through the portal, helping businesses capture customer issues in a structured way while giving internal teams better context for follow-up and resolution.
Return and Credit Memo Requests
Customers can raise return requests and credit memo requests through controlled portal workflows, helping standardize customer communication, reduce scattered manual requests, and improve follow-up visibility for finance and operations.
Customer Profile Management
Customers can access and maintain profile information through the portal, helping businesses keep customer records cleaner and support more accurate communication, billing, delivery coordination, and service-related follow-up.
Why Businesses Choose HYP ERP Customer Portal
Business Benefits
Reduce manual follow-up while improving customer transparency, service control, and account visibility.
Connected ERP Modules
Connected Customer Operations
Sales & Distribution | CRM | Finance | Accounts Receivable | Delivery Management | Help Desk | Reporting
Frequently Asked Questions
Can customers submit sales inquiries through the portal?
Yes. Customers can submit sales inquiries and follow sales-related communication through the Customer Portal.
Can customers view sales orders and delivery notes?
Yes. Customers can view job orders, sales orders, and delivery notes connected to their account.
Can customers view invoices and outstanding balances?
Yes. The portal provides access to invoices, due invoices, outstanding transactions, and accounting statements.
Can customers submit complaints or service requests?
Yes. Customers can submit complaints and service requests through the portal for structured follow-up.
Can customers submit return or credit memo requests?
Yes. The portal supports return requests and credit memo requests where applicable to the company's process.
Strengthen Customer Self-Service With Controlled Portal Access
HYP ERP Customer Portal helps your business reduce manual follow-up, improve customer transparency, and keep sales, delivery, billing, returns, service requests, and statements connected with ERP operations.