Knowledge base & FAQ

Knowledge Base & FAQ

Plain-language answers about ERP, GCC compliance and HYP ERP: glossary, buying guides and frequently asked questions.

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Frequently asked questions

Is HYP ERP compliant with ZATCA and UAE VAT?

HYP ERP supports tax configuration, invoice controls, tax categories, reporting, and e-invoice readiness to help businesses manage ZATCA and UAE VAT requirements based on their implementation scope.

Where is my enterprise data hosted?

HYP ERP can be deployed based on the agreed hosting model and customer requirements. Deployment options, data location, backup, and security arrangements should be confirmed during the project scope and proposal stage.

Does HYP ERP support payroll and HR operations?

Yes. HYP ERP includes HR and payroll capabilities covering personnel administration, employee records, payroll processing, time management, employee requests, approvals, employee self-service, appraisal, recruitment, and workforce planning.

Does HYP ERP support POS operations?

Yes. HYP ERP includes HYPOS for Retail and F&B operations. HYPOS connects front-line sales with inventory, purchasing, accounting, branch reporting, and operational control.

Does HYP ERP support healthcare companies?

HYP ERP can support healthcare organizations from the back-office side, including finance, HR, procurement, inventory, maintenance, help desk, CRM/inquiry management, approvals, and reporting. It should not be positioned as a full clinic or hospital management system.

Does HYP ERP support education institutions?

HYP ERP can support education and training organizations from the back-office side, including finance, HR, payroll, procurement, inventory, CRM, help desk, approvals, and reporting. It should not be positioned as a full student information system unless those academic functions are included in the project scope.

Can I integrate third-party tools with HYP ERP?

Yes. HYP ERP can support integrations depending on the required scope, including APIs, payment gateways, WhatsApp notifications, tax integrations, reporting tools, and other business systems.

Guides

ERP buying and compliance guides

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ERP glossary

Terms explained

Glossary terms appear here once they are published.

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